Frequently asked questions.
Do you deliver to my city?
Yes, we deliver across Los Angeles, the San Fernando Valley, the San Gabriel Valley, and nearby areas including Burbank, North Hollywood, Glendale, Sunland, Beverly Hills, and Van Nuys. Share your address for an exact delivery quote.
How far in advance should I book?
For larger events, three weeks is ideal. For smaller, intimate events, we can often accommodate one week of notice. We absolutely take last minute reservations, although availability can be more limited. Send your date, city, and item list, and we will reply with a quote within 24 hours.
How does Delivery & Pickup go?
For most orders, we schedule delivery one day before your event so nothing feels rushed. If that is not possible, we deliver the morning of the event within an agreed time window. Circumstances can vary because of access rules, weather, or traffic, so timing may change, however we always try to deliver the day before and will keep you updated. Standard pickup is the day after your event. Drop off is curbside by default, setup is available, add it to your quote request.
Do you require a Deposit?
Yes. To reserve your items, we usually require a 25 percent deposit. You can drop it off at our shop in person or send it via Zelle. Your deposit is applied to your final balance. We will include deposit instructions in your quote and reply within 24 hours.
Need help measuring your space?
No problem, we can schedule a free site check to measure and plan your layout. We just need a little advance notice to set an appointment. Site checks are available within our service area and depend on availability. Share your address, preferred days and times, and any access notes. You can also send photos or a short video for a faster answer. We reply within 24 hours.